TIMING

We usually dispatch orders within 24 hours of receiving.

Please allow around 3 business days for deliveries to major cities and 4-7 days for country areas.

Please advise us of any specific delivery instructions.

If the goods are being delivered to a business address please inform us if the business hours differ from 9am-5pm Monday to Friday so we can indicate your specific delivery hours to the delivery service we select.

If a residential address is provided we automatically send out the goods with an authority to leave in a safe place if unattended. If you want different delivery instructions you must indicate these at checkout but please note if we incur redelivery fees because of this that redelivery fee may be passed on to you.

We can not send goods to a PO box or a residence within a gated complex.

COST

The cost of freight is on charged to the customer unless otherwise agreed to, either in setting up the account or on a “free freight” specific deal.

If you have any questions on freight or need an estimation or quote contact us at info@ausstarsports.com.au and we will do our best to give you an indication of the cost.

The cost of freight will always appear on the invoice before you are required to pay that invoice and is not charged at a later date/separately to the goods purchased.